Privacy Policy

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Last Updated: 5/26/2025

Prestige Lab Services (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, and protect the information you provide to us.

 

1. Information We Collect

 

We may collect the following types of information:

• Personal Information: Name, date of birth, address, phone number, email address.

• Health Information: Lab test requests, test results notifications, and related medical information necessary to provide services.

• Payment Information: Billing details required to process payments.

• Website Data: IP address, browser type, and usage data when you visit our site.

 

2. How We Use Your Information

 

We use your information to:

• Schedule and confirm appointments.

• Perform lab testing and deliver results notifications.

• Communicate updates, reminders, and health-related alerts.

• Process payments and manage billing.

• Improve our services and website.

 

3. HIPAA Compliance

Prestige Lab Services follows the standards set forth by the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality and security of your protected health information (PHI). Your PHI will only be used or disclosed as permitted by law or with your authorization.

 

4. Information Sharing

​No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes

 

5. Data Security

 

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

 

6. Your Rights

You have the right to:

• Access and request a copy of your health information.

• Request corrections to inaccurate information.

• Request restrictions on how your information is used or shared.

• Withdraw consent for communications at any time.

 

7. Communications

 

By providing your contact information, you consent to receive appointment reminders, service updates, and wellness messages via SMS, phone, or email. You may opt out of non-essential communications at any time.

 

8. Updates to This Policy

 

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last Updated” date.

 

9. Contact Us

 

If you have questions about this Privacy Policy or your rights under HIPAA, please contact us:
Prestige Lab Services
Phone: (888) 302-2235
Email: info@prestigelabservices.com